Grapevine Surveys and OrderlyEmails

Grapevine Surveys and OrderlyEmails

Gaining insights from customers at every touch-point is vital. It helps tailor products/services, boosts engagement, resolves issues, enhances satisfaction, and informs strategic decisions, ultimately fostering lasting relationships and sustainable growth.

OrderlyEmails < > Grapevine Surveys

We've teamed up with OrderlyEmails to allow you to survey customers at every touch-point of the customer journey whilst maintaining a strong brand image across all Shopify notifications. 

Survey customers at every touch-point of the Customer Experience 

Use OrderlyEmail to create beautiful emails from Shipping to refund notifications to ensure your customers have a great experience at every touch-point. Utilise the OrderlyEmail templates to survey customers at each touch-point and gain valuable insights on all aspects of the customer experience 

About OrderlyEmails 

Increase sales, repeat purchases and customer loyalty with customized, branded email notifications. Boost sales and grow your brand – easily customize the basic transactional emails Shopify sends to your customers (i.e. the Shopify order confirmation email) with your own branding, post-purchase discounts, recommended products and upsells.

A Unified Approach

The integration of Grapevine Surveys and OrderlyEmails serves as a bridge between insightful customer data and effective communication. The integration seamlessly embeds Grapevine's surveys into your transactional emails, creating a smooth customer experience.

How to add a survey into OrderlyEmail Templates

We have partnered up with our friends at OrderlyEmail to offer Union Works customers an exclusive 20% off their OrderlyEmail templates, just use the code below to redeem: 


20% Discount on OrderlyEmail Templates