Grapevine Surveys
Customer Experience Surveys for Shopify
Find out how new customers found your store, why returning customers keep coming back, what's the reason for an abandoned cart and when you should introduce new products to your store.. and so much more
Unlimited responses, no branding, multiple survey types all for just $25 per month!
Surveys at every touchpoint of the Customer Experience
Use Grapevine to gather valuable feedback from customers at every touchpoint of the customer experience!
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Abandoned Cart Survey
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Post-Purchase Attribution Survey
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Brand Experience (Advocacy) Survey
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Shipping Experience Survey
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Refund Experience Survey
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Customer Experience Survey
The Best Value Survey App on the Shopify App Store
Collect the insights you need to optimise your business. From finding new customers, improving the buying experience for existing ones and creating products your customers love.
Grapevine Customer Experience Surveys will help you to gather all the information you need for your business to thrive - all for $25 p/m.
Valuable E-commerce Attribution
Grapevine will track all submissions including the sale value against each customer. This enables you to cross reference the best performing channels against spend totals.
Valuable E-commerce Attribution
Grapevine will track all submissions including the sale value against each customer. This enables you to cross reference the best performing channels against spend totals.
Unlimited Data Collection
Setup takes minutes! Define your question and answers, enable the form on the site and watch results come in instantly!
Unlimited Data Collection
Setup takes minutes! Define your question and answers, enable the form on the site and watch results come in instantly!
Different Surveys on Different Channels
Create a new survey and assign it to one or many channels. Start a new survey at any time and discover new customer insights at each checkout point
Different Surveys on Different Channels
Create a new survey and assign it to one or many channels. Start a new survey at any time and discover new customer insights at each checkout point
Response Analysis
Use the Grapevine reports to analyse response rates, response breakdowns results and analyse them against revenue generated per response.
Response Analysis
Use the Grapevine reports to analyse response rates, response breakdowns results and analyse them against revenue generated per response.
Performance
Thousands of Shopify merchants trust Grapevine to collect their Post Purchase Survey data
2500+
Merchants use Grapevine Surveys to collect insights from their customers
Over 9 Million
and counting...
Responses collected by Grapevine80%
Merchants seeing up to 80% response rates on Order Status Page Surveys
Newest Feature Announcements:
Grapevine Surveys and OrderlyEmails
We've teamed up with OrderlyEmails to allow you to survey customers at every touch-point of the customer journey whilst maintaining a strong brand image across all Shopify notifications.
Grapevine Surveys and OrderlyEmails
We've teamed up with OrderlyEmails to allow you to survey customers at every touch-point of the customer journey whilst maintaining a strong brand image across all Shopify notifications.
Pricing
Complete Plan
$25
/month- Unlimited Responses
- No Branding
- Multiple Surveys
- Multiple Survey Types
- Response reports
- Integrations
- Actionable Insights
- Multi-channel surveys including POS
- Survey Reminders
- And so much more...
Customer Reviews
See what other merchants say about Grapevine
Don't take our word for it, see what merchants say about our app and how it's helped their store
This app has helped us understand where our customers are coming from. Thus, helping our marketing team develop a more informed customer acquisition strategy. Stu has been extremely helpful with integrating the post-purchase survey into our shipping confirmation emails. Thanks!
Support and Set-up Guides
Grapevine allows you to ask a post purchase survey question and tracks all the responses. If you need help with getting set-up or looking to find more information please take a look at our knowledge base.
Grapevine allows you to ask a post purchase survey question and tracks all the responses. If you need help with getting set-up or looking to find more information please take a look at our knowledge base.
Ready to start attributing revenue to marketing channels?
Setup takes just 2 minutes and you can start collecting valuable customer feedback immediately.
