Grapevine Post Purchase Survey Shopify App

Grapevine Surveys

Customer Experience Surveys for Shopify

Find out how new customers found your store, why returning customers keep coming back, what's the reason for an abandoned cart and when you should introduce new products to your store.. and so much more

Unlimited responses, no branding, multiple survey types all for just $25 per month!

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Surveys at every touchpoint of the Customer Experience

Use Grapevine to gather valuable feedback from customers at every touchpoint of the customer experience!

The Best Value Survey App on the Shopify App Store

Collect the insights you need to optimise your business. From finding new customers, improving the buying experience for existing ones and creating products your customers love.

Grapevine Customer Experience Surveys will help you to gather all the information you need for your business to thrive - all for $25 p/m.

Valuable E-commerce Attribution

Grapevine will track all submissions including the sale value against each customer. This enables you to cross reference the best performing channels against spend totals.

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Valuable E-commerce Attribution

Grapevine will track all submissions including the sale value against each customer. This enables you to cross reference the best performing channels against spend totals.

Install Now

Unlimited Data Collection

Setup takes minutes! Define your question and answers, enable the form on the site and watch results come in instantly!

Install Now

Unlimited Data Collection

Setup takes minutes! Define your question and answers, enable the form on the site and watch results come in instantly!

Install Now

Different Surveys on Different Channels

Create a new survey and assign it to one or many channels. Start a new survey at any time and discover new customer insights at each checkout point

Different Surveys on Different Channels

Create a new survey and assign it to one or many channels. Start a new survey at any time and discover new customer insights at each checkout point

Response Analysis

Use the Grapevine reports to analyse response rates, response breakdowns results and analyse them against revenue generated per response.

Response Analysis

Use the Grapevine reports to analyse response rates, response breakdowns results and analyse them against revenue generated per response.

Performance

Thousands of Shopify merchants trust Grapevine to collect their Post Purchase Survey data

Newest Feature Announcements:

Grapevine Surveys and OrderlyEmails

We've teamed up with OrderlyEmails to allow you to survey customers at every touch-point of the customer journey whilst maintaining a strong brand image across all Shopify notifications. 

Find out more

Grapevine Surveys and OrderlyEmails

We've teamed up with OrderlyEmails to allow you to survey customers at every touch-point of the customer journey whilst maintaining a strong brand image across all Shopify notifications. 

Find out more

Pricing

Complete Plan

$25

/month
  • Unlimited Responses
  • No Branding
  • Multiple Surveys
  • Multiple Survey Types
  • Response reports
  • Integrations
  • Actionable Insights
  • Multi-channel surveys including POS
  • Survey Reminders
  • And so much more...

Customer Reviews

See what other merchants say about Grapevine

Don't take our word for it, see what merchants say about our app and how it's helped their store

This app has helped us understand where our customers are coming from. Thus, helping our marketing team develop a more informed customer acquisition strategy. Stu has been extremely helpful with integrating the post-purchase survey into our shipping confirmation emails. Thanks!

Crew Supply Co.
See all our amazing reviews

Support and Set-up Guides

Grapevine allows you to ask a post purchase survey question and tracks all the responses. If you need help with getting set-up or looking to find more information please take a look at our knowledge base.

Knowledge Base Set-up Guide

Grapevine allows you to ask a post purchase survey question and tracks all the responses. If you need help with getting set-up or looking to find more information please take a look at our knowledge base.

Knowledge Base Set-up Guide

Ready to start attributing revenue to marketing channels?

Setup takes just 2 minutes and you can start collecting valuable customer feedback immediately.

Integrations