Overview

Add Google Customer Reviews and Google Product Reviews to your Shopify store and start collecting valuable feedback that contributes to your Google Seller Rating. Easy to set-up, no coding required!

Key Info

Price $15 / month
Free Trial No free trial available
Works on Dev Stores No. A paid Shopify plan is required.
App Store Listing View App Store Listing
  1. What are Google Customer Reviews?
  2. What does this app do?
  3. Will it display my Google Seller Rating Badge?
  4. Program availability

What are Google Customer Reviews?

The Google Customer Reviews Service  is a free program run by Google that allows Merchants' to collect feedback from customers who make purchases from their stores'.

Customers who place an order on a participating Merchant store will be presented with a pop-up message on the Order Status Page (Thank you page) asking them if they wish to opt-in to receive an email from Google about their experience. If the customer opts-in, they will receive an email from Google once their order is estimated to have arrived.

The ratings gathered from customers will then be applied to the Merchants Google Seller RatingGoogle Seller Ratings appear in Google Search Ads, in Google Shopping and in an optional Google Seller Ratings Badge that can be displayed on your site.

What does this app do?

Once installed and configured, the easy Google Customer Reviews app will take care of the coding required to present the Google Customer Reviews survey opt-in to customers on the Order Status Page of your store (Thank you page).

The app will also send the additional data required by the Google Product Review Service if it has been enable in your Google Merchant Center Account. This additional service from Google aims to collect feedback about the products within the order. There is a setting within our app that also needs to be enabled to send the additional product data.

Will it display my Google Seller Rating Badge?

Yes. Within our settings area, you can enable the Google Seller Rating Badge to appear on your site in one of 3 locations.

*Please note*

Google suggest that they need to collect 150 customer surveys before they can calculate your Google Seller Rating. You may therefore want to disable the Google Seller Rating Badge until you have met the minimum criteria, otherwise, the badge will be greyed out and will display a zero star rating.

Program availability

*Please note*

Google Customer Reviews is available in the following countries: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Ireland, Italy, Indonesia, Japan, Hong Kong, Malaysia, Mexico, New Zealand, Netherlands, Norway, the Philippines, Poland, Portugal, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United States and the United Kingdom.