autoMate SKU Swapping
How Does ReCharge SKU Swapping Work
When a customer signs up to a subscription on a Shopify store, autoMate will communicate with ReCharge API to automatically update the next queued product in the customers subscription.
For example, a merchant might send out a new box for every month of the year. If a customer orders in January, autoMate will update the next queued product in the subscription to the February product.
Once the subscription renews in February, autoMate will go back to the subscription and update the next to the March product and so on...
Here's how a SKU Schedule looks in autoMate:
SKU Swapping means the warehouse will always send out the correct SKU based on the month of the subscription, removing any manual processes or workarounds.
Below is an example order demonstrating how SKU Swapping works:
Customer orders the trigger product on the website:
autoMate is then notified that a trigger product has been ordered, which prompts the app to look at the schedule to see what the next month's order should contain.
As this order was placed in June, autoMate must change the product in the schedule to match the product in July.
As you can see the original order was for the 'Trigger Product' (look in the history section), but now the subscription has been updated to the July Product, ready for the subscription to be renewed next month.
This will keep happening each time a subscription order is processed.
The Sku Swapper can work with multiple schedules, therefore you can include multiple trigger products on the site, each with their own schedule. autoMate will also work with rolling and pre-paid subscriptions.