New Rules: Fraudulent orders, Shopify Sales Channels and advanced Order Attribute options

We've pushed a big update through to our Order Tagger app with 2 new rules and an update to a popular rule: 

New Rules: Fraudulent orders, Shopify Sales Channels and advanced Order Attribute options

Tag orders based on Sales Channel

A Shopify Sales Channel is any channel by which your stores products can be selected and purchased. Point of Sale, Online Store and Draft Orders (orders taken over the phone) are all examples of sales channels available within Shopify.

The new Shopify Sales Channel tagging rule can be used to tag orders based on the channel that was used to create the order, e.g. 

1) Online store - Any order which is placed using the online checkout on your Shopify store. 

2) Draft orders - Any order that is placed by a member of staff via the Shopify admin area e.g. orders taken over the telephone.

3) POS orders - Any order placed via your Shopify POS terminal/software.

This new Sales Channel rule allows Merchants to automatically apply the Sales Channel tag to an order so that it can be read by external systems used by the Merchant.

Tag orders based on Fraud Level

Shopify Order fraud levels provide an indication to inform Merchants whether an Order has a low, medium, or high risk of a chargeback due to fraud.

Fraud level recommendations are powered by machine learning algorithms that are trained on historical transactions across all Shopify stores. The recommendations give you the benefit of years of fraud detection experience. Shopify continuously improves these algorithms to better identify fraudulent orders.

This new fraud level rule allows Merchants to automatically apply the fraud level tag to an order so that it can be read by external systems used within the stores fulfilment process.


Advanced Order Attribute Tagging

Order attributes are custom form fields that let you collect additional information from your customers, usually on the cart page or applied via other Shopify apps. The information collected with each order will display in a note on the order within the Shopify admin area.

Here's an example of an Order Attribute which can be found in the bottom right hand corner of the order screen:


Here's a breakdown of this Order Attribute:

Attribute name: Delivery Date
Attribute value: 23/02/2018

Our improved rule builder now allows merchants to create tagging rules based on either the attribute name or the attribute value. For example, you can now tag orders with the delivery date that was selected by the customer.  Here's an example of how to create this tagging rule:


The optional prefix and suffix field allows you to define a word(s) to appear before or after the tag, so that you can search for all orders with tags containing the prefix/suffix within your Shopify admin orders area.

Selecting to tag the order with the attribute value means that the tag will be a dynamic value, however, a fixed tag name could be used if preferred, by selecting the "a custom tag" option.

This rule brings a great deal of flexibility to Merchants that rely on apps that utilise Order Attributes to specify additional order meta.

Do you have any suggestions?

If you have any feedback or suggestions on this new feature or any features you'd like us to introduce, then we'd love to hear from you, so please do get in touch.